FAQ - frequently asked questions

How does a chocolate fountain work?

The chocolate fountain is comprised of two basic sections: the heater base, which contains the holding basin, and the fountain unit, which contains the "yager" (similar to a corkscrew). The heater is turned on to pre-heat approximately 15 minutes before fountain use, and pre-melted chocolate is poured into the basin. The yager is turned on and the chocolate will begin to flow from the fountain. Theoretically the unit would be able to melt the solid chocolate since it is a tempering unit, but it would take a long time for the chocolate flow to begin. For operating and power use efficiency we therefore recommend pre-melting the chocolate.

How does the chocolate get to the top of the fountain?

Inside of the fountain is a specially designed stainless steel corkscrew that rotates and brings the melted chocolate from the basin to the top reservoir bowl. When that bowl is full, the chocolate overflows and cascades down the fountain back into the basin. This unit does not use a pump, so life expectancy is greatly increased.

How do I pre-melt chocolate?

There are two ways to temper (melt) chocolate; in a double-Dutch boiler on a burner top, or in a microwave using medium heat. You must frequently stir the chocolate while it is melting. Stirring the chocolate constantly will prevent it from crystalizing. If the chocolate is tempered correctly it will become smooth and liquid, and have a nice sheen.

What kind of chocolate can be used in the fountain?

We supply a type of chocolate called "couverture" (a French word for 'coating'), which is a higher quality chocolate that contains 32-39% cocoa butter. This is actually a Belgian chocolate. The finest in the world. In addition to creating a better 'flow', it assures a better taste and a silkier appearance.

Is there a time limit for use, or can it run continuously?

There is no time limit for use, and given that a few basic steps are followed, the unit can run continuously . . . Just adding more melted chocolate to the basin will allow the unit to continue to provide the chocolate flow basically non-stop. If you need to stop the flow for any reason however, (e.g. two functions held on the same day, or unit is used by a candy business where overnight stoppage is necessary) then the following procedure is applicable. The mechanical operation is stopped but the heating unit is left on keeping the chocolate in the basin at an acceptable consistency and temperature. When you are ready to use the unit again, you must melt the solidified chocolate, turn the yager on and the unit will begin to operate the flow.

What accompaniments can be used with the fountain?

Basically, anything edible that goes with chocolate can be used, and is only restricted by your imagination. A few examples: strawberries, candies, mint sticks, marshmallows, grapes, orange slices, biscotti, cookies, etc...See Dipping Foods

Is the fountain easy to assemble, use and clean?

The unit has four components and all require not much more than a drop-click assembly. The motor switch and temperature control knob are the only controls required to operate the unit, and adding additional chocolate may be the only concern while it is operating. Cleaning couldn't' be easier as the three upper fountain components are dishwasher safe, or can be hot water and rinse cleaned. The basin cannot be immersed in water, but cleans with just a short hot water soak and rinse. NOTE: You must assure all components are completely dry before use.

Can the fountain be used outside?

We do not recommend using the fountain outside for two reasons:
1) Chocolate attracts insects !
2) Maintaining the flow temperature of the chocolate is critical for continued smooth operation. A cool breeze could cause the chocolate to harden slightly as it is flowing down the fountain, disrupting the flow and causing pieces to be recycled up through the yager. It could be very difficult to maintain a constant temperature in an outside setting.

How large are the fountains?

Our chocolate fountains stand 66cm tall.

How do I make a booking?

Simply contact us by phone or email and we will respond as soon as possible to discuss your requirements. A $100 deposit is required at the time of booking to reserve your date.

I Do Fountains rent and hire chocolate fountain and fondue packages to most areas of NSW, including Sydney , the Central Coast , the Hunter Valley , South Coast , Southern Highlands, Gosford, Illawarra, Wollongong , and Newcastle . We have even provided rental and hire packages to Port Macquarie and Coffs Harbour .

For the chocoholics out there be warned! Your dreams of endless flowing chocolate fondue have taken realization. Pinch yourself it is no longer a dream. Yes, a pyramid of cascading layers of warm melted Belgian chocolate…a ‘must have' for an event those you invite will never forget!
The rental packages of chocolate fountain or fondue is the latest accessory guaranteed to be a huge success at weddings, anniversaries, christenings, hens nights, school formals and corporate events.

The chocolate used by I Do Fountains is the finest quality Belgian couverture. Just imagine the reaction of your guests to a cascading flow of kilos of molten chocolate just waiting to be dipped into with fresh fruit and other delights. Use the chocolate fountain and fondue during your canapés A definite conversation starter! What a fantasy… Chocolate Fondue Rental is the most convenient option.

Your guests will find that time flies when they are captivated with the endless supply of smooth flowing Belgian liquid chocolate. Chocolate fountain rental has a proven ability to set a celebratory mood for your life changing event. The chocolate fountain and fondue is also being selected as an indulgent dessert of choice.